I’ve been advised that my product has been recalled - what do I do?
Updated
On the very rare occasion we have to recall products you will be notified.
We will advise which product you have bought has been recalled and you must then return this immediately to your local Decathlon store.
Here you will be offered 1 of the following options:
1 You will either receive a full refund
2. You will be offered an equivalent model as an exchange.
If you are not able to get to one our your local stores do not worry, you can contact our Customer Loyalty Team who will be able to look into this for you - Click here to contact us
